Fees & Taxes: We do not charge taxes. Further, we are not responsible for the payment of customs, fees or taxes (if any) which arise from you importing ancient coins and antiquities into your country. Please consult your country's importing laws and regulations for more details.
Shipping: We ship ancient coins and antiquities worldwide. We offer flat rates for domestic and international shipping which includes insurance for your peace of mind. Shipping rates are displayed during the checkout process and unless expressly provided otherwise, do not vary by weight.
Delivery: We ship only after payment is received. In the case of fund transfers, receipt of payment is taken to mean when the funds have cleared into our account. We aim to ship as soon as reasonably practicable after payment is received. We cannot be held responsible for any uninsurable losses arising out of the mail process, including any losses arising from the local laws of your country. It is your responsibility to check and be aware of restrictions (if any) on importing ancient coins and antiquities into your country. Shipping times vary depending on the destination country. For international orders, please allow up to two weeks before enquiring about your order status. Tracking numbers will be provided so you can track your parcel on the Australia Post website.
Descriptions and images: We use our best endeavours to accurately photograph, describe and attribute coins relying on available physical and online references. We put considerable effort into researching coins in physical references and online databases. Over time, dates, mints and other items attributed to a particular coin can change from new research. In some cases these matters are the subject of ongoing debate by academics. Additionally although grading an ancient coin is a matter of subjective opinion, we try to be conservative. We try our best to take photos which mirror how the coin appears in hand. However, photographs will vary slightly (including colour) from the actual subject due to lighting conditions and limitations in the equipment and post-processing software used.
Refunds & Returns: All ancient coins and antiquities are guaranteed authentic for life. Ancient coins (other than ancient coins sold as a group) are accompanied by a signed certificate of authenticity. All ancient coins (including ancient coins sold as a group) may only be returned for a refund if it is established by an accredited professional that they are not authentic. Accredited professionals means experts who specialise in certification services for ancient coins. Our recommended choice is David.R.Sear, who is a leading authority in the field of ancient numismatics. Other recommended certification services include PCGS. Except to the extent required by law and without limiting any rights you have at law, it is our discretion whether refunds will be given for any minor issues with our descriptions. JHowever, we will exercise such discretion reasonably and in good faith. Examples of minor issues: we have incorrectly described the date of a coin as 16AD instead of 17AD; 2) We have incorrectly attributed the coin e.g. referencing SNG ANS 888 instead of SNG ANS 887. Examples of major issues where we will refund: 1) we describe an ancient coin as a "lifetime issue" and in fact, it is not; 2) we describe an ancient coin as being minted under one emperor (e.g. Vespasian) and it was actually minted under another (e.g. Titus).
Privacy laws: Your private information is protected in Australia by Federal law. Please refer to our Privacy Notice for more information.
Jurisdiction: The parties submit to the exclusive jurisdiction of the courts of South Australiaand any courts that may hear appeals from those courts in respect of any proceedings in connection with these terms and conditions.
Contact us: The best way to contact us is via email. You may feel free to ask any questions you like about ancient coins and antiquities. Please allow up to 24 hours for a reply, though we do try and answer enquiries as soon as they are received.Last update: 2 October 2017